If you met in your credit card or other bank product you are paying for insurance and you do not know what it is, or is it to hire a financial service they say that it is obligatory you pay insurance, you can complain to the Condusef and fined the bank dependence. The procedure is simple, as said Luis Pazos, because you can do so through their website. The procedure is simple, let's see how fast you solve.
The Condusef email address is:
"What worries us is that some banks provided complete certain goals, not caring processes, then many users will enlist a card or an account they want to get an insurance force, said Luis Pazos (Source: Economist ) Fine
Condusef insurance to banks imposing their customers
Starting this month, the National Commission for the Protection and Defense of Financial Service Users (Condusef ) fines apply to banks that impose insurance to their customers and do not provide information on costs and product type in question, which will range from 250,000 to over 1 million pesos.
"What worries us is that some banks, provided complete certain goals, processes are not careful, then many users will enlist a card or an account they want to get an insurance force," said .
During his participation in the XXI National Convention of Insurers, said: "The banks entice users and that goes against sound banking practices, as of this month we will start fining all banks, insurance dumbbell phone they are inducing people and then charge you hefty fees for canceling insurance, "he said. The requested Condusef insurers and banks to incorporate new mechanisms of attention, since they represent savings for companies and for the Commission, and time for the user. New
management mechanisms Pazos emphasized the incorporation of electronic management which resulted in an increase of 23 to 50% the resolution of disputes in favor of the user and added that new practices such as telephone conciliation, which is in phase test with GNP, Seguros Monterrey, Mapfre Tepeyac and Interactions.
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