Large Amount Of Mucus From Nose

"We to be super aggressive. Everything worth, the case was to collect "says a former conductress

• "We work under pressure and continuously berate us. So much so that it ceases to be effective," says one collector.

• "We had to be super aggressive. All worth, the case was charged. I had no stomach," explained a young woman.

• "When I work I play a role. I do not think the people that called it. If it did, would end up crying and no one would pay. Actually the people are having an awful time."

If we think the problem with the offices of collection is exclusive to Mexico, we were wrong. A report of the famous English newspaper El country, shows evidence of people who are dedicated to the collection area. It is well worth reading:

"If you think about the people that I call, nobody would pay me"

managers often work under pressure and wages often fail to mileurista. "When I work, I play a role," said a collector with three years experience. Many end up leaving.

Alfredo, 40, is engaged in collecting debts for three. This law degree did not find another better job. Nor was luckier fellow Nuria, 39, who has a degree in nutrition. Both work for a major company in the sector. Neither of the two enjoy their work and if they could, it would change the other. "From now on our city then nothing comes out," say both shrug, the smile crooked. Given
coffee, Nuria and Alfredo have what your day to day. "We sometimes get the follies of the financial system, people earning 900 euros paid 500 fee for the car. We work under pressure and continuously berate us, as it ceases to be effective," says Nuria. "Pay me. Do not pay. Why not? ... Each call is a battle in which one of us has to win," he continues Alfredo. "But the conversation can not last more than five minutes, because the more calls you most likely are getting paid, and receive warnings if we do not meet the objectives. All this will generate much pressure and you just exceed "continues. The pressure to meet recovery targets, leading many collectors to raise the tone of their conversations:" We say it all. What you are going to withhold wages by definition release them and often we identify ourselves as lawyers. And sometimes we say things worse, as' Well, I have to judge here next'...".
incomplete records and no bills
One of the topics that complicates the work of collectors is little information available of each case, often reach the incomplete recovery companies. The collector often does not know what exactly correspond debt claimed, or has the bills often ask the owners. In addition, due to the speed with which they launched computerized switchboard calls, barely have time to read the comments earlier wrote about the event collectors. Perform their task in very poor conditions.
Not everyone holds this form of work or pressure. Irene, 41, says his ordeal: "I had some time on the dole when I was hired and the truth is that I had no idea where I was getting into. At first I was wrong, had found work, stability, but I soon saw that it was a mess. The supervisor got us a lot of beer. Had to raise his voice and said we do not have to be rude, but if it were nothing happened. Debtors are the presionábamos saying that we would take them to court but the reality is they had to take many months for that. If not follow the pattern of threats, we criminalized and penalized if you could charge less, and miss you, "he continues." I clearly remember an old man wondering why he was so bad. Phew, I get goose bumps. "Irene conductress no longer worked. It has been over half a year and still remain jobless.
Ruth, who also gives his testimony, lasted less still: four days. "Enough to see that it was a horror," he says. "The deal is just as hard whether you're talking to a lady who is 30 euros and another who has made a number of plastic surgery and has not paid. We had to be super aggressive, all worth, the case was cashed. I I had no stomach. "
A salary of 860 euros
Sergio, 31, lawyer and collector for three, he lives with irony and a certain detachment. He considers it a job "food" while leaving other thing: "Every morning, sit at computer, I feel like James T. Davis Joker Metal Jacket, Kubrick: With a peace symbol painted on the side of the hull and the other the motto "Born to kill." When I leave work, I forget everything, "he says." And yet it is the only employment in thirteen years of work in which I have a permanent contract, paid vacation, medical hours, full time, defined and declared to entire social security, mornings, healthy conditions, union representation, workplace inspections and a salary of 860 euros per month. What most infuriates me is knowing that if I worked in financial institutions for which recovery would have to pay me triple.
Outsourcing the management of the recovery is also a way of reducing labor costs. Sofía Castillo, secretary of the telemarketing group CCOO estimated that the sector's 45,000 employees, about 15,000 are devoted to the collection of debts for other companies. Their salaries, he says, are lower than those of the employees of the companies they recover. Specifically, the salary of a manager phone is 14,759 euros gross per year and 13,344 euros a telemarketer. But many sector employees are hired under the agreement of offices (with 10,250 euros gross per year for a 35-hour week). "Companies outsource this work to labor savings and lower costs," says Castillo. "And we feel terrible that outsource the dirty work to avoid problems." Collectors
burdened by debt
economic situation mean debt collectors is far from buoyant. And although ironically many collectors are, in turn, burdened by debt. The crisis has also undermined their salaries. He tells Veronica, with seven years experience in the sector and the voice pounded for hours by telephone: "The job now is much harder and also earn less. Before the rogue was more, that does not pay because they do not want, but now I speak every day with people who can not afford your home and throw them. Before the crisis it was easier to recover, and with incentives I have come to $ 3,000. Now Collection 850 ".
Alfredo and Nuria, the two Collectors whose testimony begins this story, earning 950 euros. Alfredo's wife works at a telemarketing company and has a similar salary. Nuria's husband has been unemployed. A Despite his age, 40 and 39, neither have children, parenting is no question. "What future was going to offer?." Alfredo asks once again shrugging his shoulders: "We are calling people maybe tomorrow I am ... It sucks, but at least we are not in the street on the dole. "